Eureka
Eureka Helios 65 Coffee Grinder
Eureka Helios 65 Coffee Grinder
Delivery & Returns
Delivery & Returns
Shado Coffee - Delivery & Returns
please see below Shado Coffee Delivery & Return Information
Order Confirmation
As soon as you place your order, we will pre-authorise your card however your card will not be charged. We will then contact our supplier to confirm that the product you have purchased is available for immediate shipment. Once confirmed we will process the payment and your order will be dispatched straight away. If there is any delay such as an item which is on backorder. We will void the pre-authorisation and contact you to let you know.
Order Delivery
Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched and out for delivery within 3-5 working days. We’ll send you tracking details by email within 24 hours of your order being dispatched. If you have not received tracking details within 5 working days, please reach out to us via email at support@shadocoffee.com so that we can help.
Special Request Products
Please note that some products available in our store are not stocked with our suppliers and are offered on a special request basis only. These items must be specially ordered from our supplier, which may result in an extended delivery period. Our customer support team will promptly update you with the expected delivery timeline for these products. We appreciate your understanding and patience as we work to fulfill your order.
Damages
We ask that you thoroughly inspect all items at the point of delivery. If you discover that any item(s) has been damaged or you have received the wrong item(s), please send us an email, and for damaged item(s), include clear photos of the damaged items to support@shadocoffee.com so that we can open an insurance claim on your behalf.
Cancellations & Refunds
Any orders cancelled after 48 hours of placing the order may be subject to additional fees.
If your order has been dispatched, you (the buyer) will be responsible for any costs associated with returning the item including any re-stocking fees that may apply. Any refunds can only be issued to the same payment method which was used to place the order.
*Restocking fees are 25% of the purchase price. Please check if a restocking fee applies to your order by contacting us at support@shadocoffee.com.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 14 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at returns@shadocoffee.com.
For more information, please see our Returns/Refund Policy and our Shipping Policy.
About Us
About Us
Welcome to Shado Coffee
At Shado Coffee, we're passionate about one thing: helping you enjoy great coffee with the best coffee machines and brewing equipment. What started as a small operation in Derbyshire has grown into a trusted source for top-quality espresso machines, grinders, and accessories. Whether you're brewing coffee at home, in the office, or in a café, we’re here to help make that perfect cup a reality, every time.
Our Story
It all started with one terrible cup of coffee. Our founder, Josh, had enough of settling for brews that were either too bitter, too weak, or plain disappointing. Instead of giving up, he decided to take matters into his own hands and set out on a mission to find a better way to brew. And that’s how Shado Coffee was born.
Determined to bring high-quality coffee brewing equipment to both everyday coffee lovers and passionate café owners, Josh knew no one should have to settle for a bad cup of coffee. With Shado Coffee, you don’t have to.
Our Vision
We believe that everyone deserves café-quality coffee, whether you’re starting your morning at home or catching up with friends at your favourite coffee spot. And we know that great coffee starts with the right equipment.
We’re not just here to sell coffee machines; we’re here to help you unlock the rich flavours and aromas that only a high-quality espresso machine or coffee grinder can deliver. Our vision is to build a community of coffee lovers who experience the joy of a perfect brew every day, without being held back by poor-quality equipment.
Why Choose Us?
When you choose Shado Coffee, you’re joining a community of people who care just as much about great coffee as you do. Here’s why our customers trust us:
- Expertly Curated Coffee Machines: We’ve handpicked the best espresso machines, automatic coffee makers, and coffee accessories from brands we know and trust, ensuring that every product we offer meets our high standards for quality and performance and at competitive prices.
- Customer-Focused Service: Whether you’re looking for advice on choosing the right coffee machine or tips for brewing the perfect espresso, our friendly team is here to help you every step of the way.
- Seamless Shopping Experience: From fast shipping and secure payments to regular order updates, we make sure your online shopping experience is simple, stress-free, and reliable.
- Coffee Tips & Trends: We love sharing our passion for coffee. That’s why we keep our customers up to date with the latest brewing techniques, coffee trends, and tips to help you get the most out of your coffee machine or espresso machine.
We understand that choosing the right coffee machine can feel overwhelming, so we’ve taken the guesswork out by offering only the best models—each carefully selected to help you brew your ideal cup of coffee.
Meet the Founder
Hi, I’m Josh, the founder of Shado Coffee. I’ve always loved coffee, but for years, I struggled to find that perfect cup. It was either too bitter, too weak, or just not quite right. Fed up with mediocre coffee, I decided to do something about it.
That’s how Shado Coffee came to life. My goal was simple: to help people find the right coffee machines and coffee brewing equipment so they could enjoy coffee that’s actually worth drinking, whether at home, at work, or in a café.
I’m lucky to work alongside a small team of coffee enthusiasts who share my obsession with great coffee. Every espresso machine or coffee maker we sell is something we’d happily use ourselves. Whether you’re looking for a sleek, home coffee machine for your kitchen or a professional-grade coffee machine for your business, we’ve got you covered.
At the end of the day, Shado Coffee isn’t just about selling machines—it’s about making sure no one ever has to settle for bad coffee again.
Our Community Commitment
At Shado Coffee, we’re not just another coffee machine retailer—we’re proud to be part of the coffee-loving community across the UK. While our head office is based in London, our reach extends nationwide, thanks to our trusted supplier and courier partners.
Every order we process and every interaction we have is more than just a transaction—it’s our chance to demonstrate our commitment to providing excellent service. Whether you have questions about our products or need help with your order, we’re here to support you every step of the way. Your experience matters to us, and we’re dedicated to making sure it’s a great one.
Connect With Us
Thank you for your interest in Shado Coffee! We invite you to explore our range of coffee machines, espresso makers, and accessories, and connect with our coffee-loving community. If you have any questions or need assistance, don’t hesitate to reach out through our contact page - Shado Coffee - Contact Us
Stay connected with us on social media for the latest updates, tips, and coffee inspiration!
Kind regards,
Josh Widdowson
Founder, Shado Coffee
Eureka Helios 65 Grinder
The Eureka Helios 65 Grinder's Precision and Control for High-Volume Grinding
The Eureka Helios 65 Grinder combines cutting-edge technology with exceptional performance, making it the perfect choice for both small and large commercial venues. Available in two variants (65mm and 75mm burr sizes) with daily output capabilities of 3kg or 6kg, the Helios offers outstanding precision, consistency, and speed. Its user-friendly colour touchscreen provides intuitive control, and its advanced features ensure a seamless grinding experience for every barista.
Key Features and Benefits
Feature | Details |
---|---|
High-Speed Grind Dispersion | Special engine-burr set optimises dispensing speed while preserving the optimal temperature of freshly ground coffee. |
Stepless Micrometric Regulation | Infinite adjustment points ensure unparalleled precision and consistent grinding performance. |
ACE System | Anti-Clumps & Electrostaticity system eliminates clumping and electrostatic charge for clean, consistent doses. |
High-Speed Burr Maintenance | Burrs can be accessed and maintained without losing the grind setting. |
Maintenance Alerts | Customised alerts for burr maintenance ensure optimal performance and longevity. |
All-Purpose Fork | Adjustable in height and compatible with any filter holder, including naked portafilters, for hands-free operation. |
Touch Screen | User-friendly touchscreen with 3 programmable doses and continuous mode. |
Dose Pre-Selection Control | Option to activate or deactivate dose pre-selection for greater flexibility. |
Three Grinding Activation Modes | Choose between microswitch, touchscreen, or both for flexible grinding activation. |
Total Control System | Protect advanced settings with a password, ensuring only authorised users can adjust critical settings. |
Adjustable and Removable Outlet Chute | Easily adjust or remove the outlet chute for convenience and easy cleaning. |
Bean Hopper Security System | Ensures the hopper is securely locked to prevent accidents during use. |
Specifications
Specification | Details |
---|---|
Brand | Eureka 1920 |
Type | On-demand |
Hopper Size | 1.2kg |
Colour | Black |
Burr Type | Flat hardened steel |
Burr Size | 65mm |
Output (Daily) | Up to 3kg |
Output (Per Second) | 3.5g - 5g |
Display | Colour touchscreen |
Dose Counter | Yes |
Engine Traction | Direct |
RPM | 1,370 |
Power Absorbed | 280W |
Dimensions (H x W x D) | 600 x 220 x 250 mm |
Weight | 12kg |
Why Choose the Eureka Helios 65 Grinder?
The Eureka Helios 65 Grinder is designed to deliver speed, precision, and ease of use, making it the perfect choice for commercial venues that require consistent, high-quality results. With its innovative ACE System, stepless micrometric regulation, and intuitive colour touchscreen, the Helios ensures every grind is perfect for your espresso or filter coffee needs.
The grinder’s maintenance alerts and total control system allow you to manage settings securely, while the adjustable outlet chute and hands-free operation provide convenience for busy coffee bars. Whether you're grinding for a high-volume café or a boutique coffee shop, the Helios Grinder offers the performance and reliability you need.
FREE SHIPPING!
Enjoy FREE SHIPPING on this product! Your favorite item delivered straight to your door at no extra cost.
FREE GIFT INCLUDED!
Buy now and receive a FREE Grinder Teeth Cleaning Brush.
Grinder Teeth Cleaning Brush
The stainless steel bristles make this brush robust enough to really clean all traces of coffee from grinder blades in commercial or domestic grinders
Product features:
- Bristles material: stainless steel
- Handle material: plastic
- Size: 175mm
Warranty Coverage
The Eureka Helios 65 Grinder is covered by a 1-year parts only and/or return to base warranty. If you experience any issues with your product within this period or would like more information about your warranty, please refer to our FAQ section or contact us at info@shadocoffee.com.
*Coffee Tray not included
User Manual
Shado Coffee - FAQ page
Feature images are for illustrative purposes only